1. Prepare the following text for sending
[template]
[type]text[/type]
[id]Template ID[/id]
[var]Variable 1[/var]
[var]Variable 2[/var]
[var]Variable 3[/var]
[/template]
Inside the [id][/id] tag, insert your template ID.
Use the [var][/var] tags to designate as many variables as are created in your template.
Use the [var][/var] tags to designate as many variables as are created in your template.
2. Where to get Template ID
1. Open the Gupshup dashboard: https://www.gupshup.io/whatsapp/dashboard
2. Click on the name of your Gupshup App to go to settings:
![](https://static.tildacdn.com/tild6461-6338-4635-a637-666361646261/2023-08-10_19-57-29_.png)
3. Open the "Templates" tab:
![](https://static.tildacdn.com/tild6235-3936-4265-b466-643166316338/2023-08-10_20-00-08_.png)
4. Find the approved template you need and copy "Gupshup temp ID":
![](https://static.tildacdn.com/tild6666-3065-4232-b834-623233336333/2023-08-10_20-03-02_.png)
3. Example of sending a template message
1. Approved template:
![](https://static.tildacdn.com/tild3636-6535-4738-a530-653733613035/2023-08-10_20-14-08_.png)
2. Text to send:
[template]
[type]text[/type]
[id]b72facf1-d32d-4a5a-bc46-27a62fdfb749[/id]
[var]Andrey[/var]
[var]WABA[/var]
[/template]
3. Sending from Bitrix24:
![](https://static.tildacdn.com/tild6536-3436-4232-b164-383638323339/2023-08-10_22-43-00_.png)
4. The message that the customer will receive:
![](https://static.tildacdn.com/tild3762-6163-4738-a634-326232313162/photo_2023-08-10_225.jpeg)